Clear terms for every job, in plain English.

Residential Plumbing

Applies to residential plumbing service, repair and home improvement work

How these terms fit with your contract. These Terms & Conditions restate the general terms of AR Pro Retrofitter Inc.'s Home Improvement Contract (HIC, Terms and Conditions updated September 2026). For home improvement work over $500, work is done only under the signed HIC. For service and repair calls of $750 or less, work is done under the signed Service and Repair Contract. A quote or online approval is an estimate, not the contract. The statutory notices stay in the signed HIC and are not replaced by this page. They include the Notice of Three-Day (Five-Day if 65 or older; Seven-Day for declared-disaster repairs) Right to Cancel with two Notice of Cancellation forms, the Mechanics Lien Warning, the CSLB notice, the insurance disclosures, the Notice About Extra Work and Change Orders, the subcontractor statement, and the optional Arbitration of Disputes clause. If this page and a signed contract differ, the signed contract controls.

1. Scope of Work and Materials

AR Pro will furnish the labor, materials, equipment and services needed to complete the work described in the signed contract and any incorporated quote. Work not described is not included. Verbal instructions do not change the contract.

2. Schedule, Delays and Force Majeure

Start and completion dates are approximate. AR Pro is not responsible for delays outside its reasonable control. These include weather, supplier delays, permit or inspection scheduling, utility shutoffs, emergencies, acts of God, concealed conditions, client-requested changes, and the client's failure to provide access or pay when due. The completion date is extended by the length of the delay.

3. Payment

• Down payment. Never more than $1,000 or 10% of the contract price, whichever is less. It is credited toward the price and refunded as the law requires if you cancel within the legal cancellation period.
• Progress and final payments. Each progress payment is due within 10 calendar days after its phase is completed and invoiced. The final payment is due within 10 calendar days after the work is complete. AR Pro never requests payment (other than the down payment) for work not yet performed or materials not yet delivered.
• Service and repair ($750 or less). Payment is due when the work is completed.
• Inspection reports and escrow-billed work. Sewer, 9A retrofit and other inspection-report fees are due before the report is released, unless the seller signs AR Pro's Escrow Billing Addendum. Inspection fees and retrofit work billed through escrow follow the AR Pro Terms & Conditions: Retrofitting and the signed Escrow Billing Addendum.
• Late payment. Unpaid amounts accrue interest at 10% per year from the due date until paid. There is no flat late fee. If a payment is more than 10 days late, AR Pro may stop work after written notice, and the schedule is extended.
• Returned payments. A returned check may be charged the service fee allowed by Civil Code §1719 (up to $25 for the first and $35 for each later one).
• Lien releases. When you pay for any portion of the work, AR Pro will give you a full and unconditional lien release for that portion before any further payment is made.

4. Right to Cancel

Your legal right to cancel is explained in the Notice of Right to Cancel attached to your signed HIC, which also states where to send it and the phone number to call for help. Except for a genuine emergency repair covered by a separate signed emergency statement, AR Pro will not start work until the cancellation period has ended.

5. Cancellation After the Cancellation Period

After the legal cancellation period, either party may end the contract only in writing. If you end it without cause, you will pay for work performed to date at the contract rate; materials delivered or specially ordered that cannot be returned, plus any supplier restocking fees; and permit and inspection fees already paid. Payments already made are credited.

6. Lien and Collection Rights

As a licensed contractor improving your property, AR Pro has the right under California law to record a mechanics lien if it is not paid, and to pursue any other legal remedy. Nothing in these terms waives those rights. You agree to pay reasonable collection costs as allowed by law and by Section 17.

7. Change Orders

Any change to the work, price or schedule must be in a written change order signed by both parties before the changed work starts. It will state the scope, the amount added or subtracted, and the effect on progress payments and the completion date. If subcontractors are used, each change order includes the subcontractor disclosure. Verbal changes are not binding.

8. Concealed or Unknown Conditions

Prices are based on conditions visible during a normal inspection. If AR Pro finds hidden or unknown conditions (for example rotted framing, corroded or undersized piping, improper prior work, hazardous materials, structural defects or existing code violations), it will stop the affected work and notify you. Added work is done only by signed change order.

9. Client-Supplied Materials

AR Pro does not warrant fixtures, parts or materials you supply; the manufacturer's or seller's warranty is your only warranty for them. Labor to troubleshoot, remove, return or replace defective, incompatible or missing client-supplied items is billed at standard rates. AR Pro's workmanship warranty on those items covers only its connections, for 30 days.

10. Workmanship Warranty

AR Pro warrants its workmanship (labor) for the period written in your contract. If none is written, these standard periods apply from the date of completion:

Manufacturer warranties on equipment AR Pro supplies are passed through to you; registering them is your responsibility unless stated otherwise. Exclusions: misuse, freezing, water pressure over 80 psi, lack of maintenance, work or changes by others, ground movement, pre-existing conditions, failure of existing piping or components AR Pro did not replace, and failures caused by a repair you declined after AR Pro recommended it in writing. Claims: notify AR Pro in writing promptly and allow a reasonable chance to inspect and repair; repairs by others without approval are not reimbursed. This warranty is in addition to, and does not limit, your rights under California law.

11. Drain Cleaning and Sewer Lines

Drain cleaning clears a stoppage at the time of service; it does not repair the pipe. Unless a written guarantee is in your contract, there is no warranty on drain cleaning, and AR Pro is not responsible for future stoppages, root regrowth, or damage to pipe that was already deteriorated, broken, offset, bellied or collapsed. A camera inspection is recommended.

Stuck or Lodged Equipment

Applies to: drain and sewer cleaning (snaking/cabling, descaling chain, root cutting and hydro-jetting); sewer camera inspections, including real-estate sewer scope inspections; camera, locator and leak-locating work during diagnostic calls; and trenchless work such as pipe bursting or lining, where offered.

Drain and sewer lines can have hidden conditions we can't see before we start, such as broken, collapsed, offset or deteriorated pipe, roots, heavy scale, foreign objects or improper prior repairs. If our cable, snake, descaling chain, hydro-jet hose, camera or other equipment becomes stuck because of a condition like this, the client is responsible for the cost of any work needed to retrieve it. That can include excavation, opening walls, floors or concrete, cutting or replacing pipe, and restoring the area. It also includes the fair replacement cost of equipment that can't be recovered. Before doing any retrieval work beyond our normal service, we will explain what we found and give you a written estimate or change order to approve. This does not apply if the equipment became stuck because of our negligence.

Inspections. For inspections, including real-estate sewer scopes ordered by an agent, buyer or escrow, the property owner is responsible, and no retrieval work that opens or alters the property will be done without the owner's written approval.

12. Access, Patch-Back and Property Protection

Reaching plumbing may require opening walls, floors, ceilings or ground. Unless patch-back is listed in the scope, AR Pro does not repair or match drywall, tile, plaster, stucco, flooring, cabinetry, paint, concrete or landscaping disturbed by necessary access. AR Pro will use reasonable care to protect the work area and will clean up its debris.

13. Hazardous Materials

AR Pro will not knowingly disturb asbestos, lead-based paint, mold or sewage contamination beyond what the law allows without proper abatement. If found, work in the affected area pauses; testing and remediation by a qualified company are the client's responsibility and cost, and the schedule is extended. For homes built before 1978, work disturbing painted surfaces beyond the EPA minor-repair limits will follow the EPA "Renovate Right" and lead-safe rules, or those surfaces are excluded.

14. Permits, Inspections and Water-Conserving Fixtures

Unless your contract says otherwise, AR Pro obtains required permits and the fees are included. You will provide access for inspections. Corrections an inspector requires to pre-existing conditions outside the scope are handled by change order. For homes built on or before January 1, 1994, Civil Code §1101.1 et seq. may require non-water-conserving toilets, urinals, showerheads and faucets to be replaced before final permit approval; any replacement not in the scope is added by change order.

15. Client Responsibilities; Photos; Subcontractors

You will provide safe access, water and electricity, a reasonably clear work space and any HOA or landlord approvals; keep children and pets away from the work area; and tell AR Pro about known problems, prior repairs, and buried utilities, sprinklers or private lines. AR Pro may photograph the work for documentation, inspection, warranty and insurance purposes, and will not use photos for marketing without your written consent. AR Pro may use licensed subcontractors as disclosed in the contract and will provide their names, contact information, license numbers and classifications on request.

16. Notices and Signatures

Notices must be in writing and may be delivered by hand, mail or email. Contact. Send signed contracts and any cancellation notice to tony@arproretrofitter.com. For all other questions, email sales@arproretrofitter.com or call (323) 833-2743. Electronic signatures and signed copies have the same effect as originals.

17. Disputes and Attorney's Fees

The parties will first try to resolve any dispute through good-faith discussion. If that fails within 30 days, either party may request non-binding mediation, with the mediator's fee shared equally. Binding arbitration applies only if both parties initialed the Arbitration of Disputes clause in the HIC. Otherwise, either party may file in small claims court (within its limits) or the Superior Court for the county where the property is located. In any lawsuit or arbitration to enforce the contract, the prevailing party is entitled to reasonable attorney's fees and costs.

18. General

California law governs. If any provision is invalid, the rest remains in effect. The signed contract, its listed documents and signed change orders are the entire agreement and replace prior verbal or written statements.

Commercial Plumbing

Applies to commercial plumbing work for owners and businesses

How these terms fit with your contract. These Terms & Conditions restate AR Pro Retrofitter Inc.'s Commercial Plumbing Contract (Rev. 2026). Commercial work proceeds under that signed contract and the incorporated quote. If the quote and these terms conflict, the more specific quote provision controls as to scope and price; these terms control in all other respects. When AR Pro works as a subcontractor to a general contractor, AR Pro's Commercial/Subcontract Rider also applies. These terms are not for residential home improvement work (see the Residential Plumbing terms).

1. Scope of Work

AR Pro will furnish the labor, materials, equipment and supervision needed to perform the plumbing work described in the quote (the "Work") in a good and workmanlike manner, in accordance with the California Plumbing Code, local ordinances and any approved plans. Work not expressly described in the quote is excluded unless added by written change order.

2. Price and Payment

Unless the quote states otherwise: a deposit is due on signing; a progress payment is due at mobilization (the first day crew, equipment and materials arrive); a completion payment is due on completion of the Work; and retention of 5% of each progress payment (the most California allows for contracts entered into on or after January 1, 2026) is due on approval of the final inspection by the building authority, and in any event no later than required by Civil Code §§8800–8822. Approved change orders and extra crew days are billed with the next scheduled payment. Invoices are due within 10 days by check or another method AR Pro accepts.

3. Late Payment

Amounts not paid when due bear interest at 1.5% per month (18% per year) or the maximum rate permitted by law, whichever is less, from the due date until paid. There is no flat late fee. If a payment is more than 10 days late, AR Pro may suspend the Work after written notice; the schedule is extended and reasonable demobilization and remobilization costs are added by change order. The Owner is responsible for reasonable collection costs, including attorney's fees, to the extent permitted by Section 13.

4. Change Orders

No change to scope, price or schedule is binding unless set out in a written change order signed (or approved by email) by both parties before the changed work proceeds. Each change order states the added or deleted work, the price adjustment and any schedule effect. Additional crew days caused by added scope, hidden conditions or Owner-caused delays are billed at the quote's day rate. Work done at the Owner's written direction without an agreed price is billed time-and-materials at the quote's rates.

5. Permits, Inspections and Codes

AR Pro obtains the plumbing permits required for the Work and schedules required inspections; all Work is performed under permit. Permit, plan-check and inspection fees are covered by the quote's permit allowance and billed at cost, with any difference credited or invoiced. Inspector-required corrections beyond the quote scope, including pre-existing code deficiencies, are handled by change order. The Owner provides any building, landlord or HOA approvals, plans or engineering the authority requires, unless included in the quote.

6. Site Access, Work Hours and Occupied Premises

The Owner provides safe, clear access to the work area, water and electricity, a reasonable staging area, and access to shut-off valves during agreed work hours (per the quote, or Monday–Friday, 7:00 AM–5:00 PM). Where the premises stay occupied or operating, the Owner is responsible for notifying tenants, employees and patrons; coordinating water shut-offs and business interruptions; moving stock, equipment and furnishings from the work area; keeping the public out of marked work zones; and securing the premises after hours. AR Pro will barricade or cover open work each day, keep the area reasonably clean and remove its debris. AR Pro is not responsible for loss of business, revenue or use from scheduled shut-offs or work performed as agreed.

7. Hidden and Concealed Conditions

The price is based on conditions visible and reasonably accessible at the time of the quote. If AR Pro encounters concealed or unknown conditions, such as deteriorated, undersized, mislocated or non-code piping; root intrusion; unexpected slab thickness, rebar, post-tension cables or utilities in the slab; rock or groundwater; or prior unpermitted work, it will promptly notify the Owner and may stop affected work until a change order is agreed. AR Pro will not cut post-tension slabs without Owner-provided scanning or engineering approval.

8. Exclusions

Unless expressly included in the quote, the Work excludes: engineering, design or stamped drawings; hazardous-material testing, abatement or disposal (asbestos, lead, mold and similar); structural, electrical, HVAC, fire-sprinkler, gas-utility meter or low-voltage work; drywall, tile, flooring, millwork, painting or finish work beyond basic patching; concrete coring or scanning; landscape and hardscape restoration; repair of existing piping, fixtures or equipment outside the work area; owner-furnished fixtures and equipment (and their warranties); traffic control; special inspections; and utility company or impact fees.

9. Warranty

AR Pro warrants its workmanship for the period written in the contract. If none is written, these standard periods apply from the date of completion:

Newly installed drain, waste and vent (DWV) piping and joints installed by AR Pro carry an extended two (2) year warranty from completion covering defects in materials and installation; the extended warranty does not cover concrete patching, floor finishes or coatings, or damage from grease buildup, misuse, foreign objects, chemicals or lack of maintenance. Manufacturer warranties on items AR Pro supplies are passed through. All warranties exclude misuse, abuse, lack of maintenance, grease or foreign objects in drains, freezing, water pressure or quality outside manufacturer limits, alterations by others, existing piping not replaced by AR Pro, and acts of nature. The Owner must give prompt written notice of a claimed defect and a reasonable opportunity to inspect and correct it. THESE WARRANTIES ARE IN LIEU OF ALL OTHER EXPRESS WARRANTIES.

Stuck or Lodged Equipment

Applies to: drain and sewer cleaning (snaking/cabling, descaling chain, root cutting and hydro-jetting); sewer camera inspections, including real-estate sewer scope inspections; camera, locator and leak-locating work during diagnostic calls; and trenchless work such as pipe bursting or lining, where offered.

Drain and sewer lines can have hidden conditions we can't see before we start, such as broken, collapsed, offset or deteriorated pipe, roots, heavy scale, foreign objects or improper prior repairs. If our cable, snake, descaling chain, hydro-jet hose, camera or other equipment becomes stuck because of a condition like this, the client is responsible for the cost of any work needed to retrieve it. That can include excavation, opening walls, floors or concrete, cutting or replacing pipe, and restoring the area. It also includes the fair replacement cost of equipment that can't be recovered. Before doing any retrieval work beyond our normal service, we will explain what we found and give you a written estimate or change order to approve. This does not apply if the equipment became stuck because of our negligence.

Inspections. For inspections, including real-estate sewer scopes ordered by an agent, buyer or escrow, the property owner is responsible, and no retrieval work that opens or alters the property will be done without the owner's written approval.

10. Insurance

AR Pro maintains commercial general liability insurance as required by California law and workers' compensation insurance, and will furnish certificates on request. Additional-insured endorsements or higher limits required by the Owner or a landlord are provided at the Owner's cost if not included in the quote. The Owner maintains property insurance on the premises, including the Work in progress, and its own business-interruption coverage.

11. Limitation of Liability; Delays

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special or consequential damages, including lost profits, revenue or use of the premises. AR Pro's total liability under the contract will not exceed the contract price actually paid, except for liability caused by its gross negligence or willful misconduct, or for bodily injury or property damage covered by its insurance. Nothing here limits a right that cannot be waived under California law. AR Pro is not responsible for delays caused by the Owner, other trades, permit or inspection scheduling, material shortages, weather, utility outages, labor disputes, government action or other causes beyond its reasonable control; the schedule is extended accordingly.

12. Mechanics Lien Rights and CSLB Notice

Under California's mechanics lien law (Civil Code §8000 et seq.), anyone who helps improve the property and is not paid may have the right to record a mechanics lien and enforce it in court, even if the Owner has paid AR Pro in full. AR Pro reserves its lien, stop-payment-notice and payment-bond rights. Persons furnishing labor or materials may serve the Owner a Preliminary Notice (Civil Code §§8200–8216); the Owner may request conditional and unconditional lien waivers and releases on the statutory forms (Civil Code §§8132–8138) as payments are made, and may record a Notice of Completion. NOTICE: Contractors are required by law to be licensed and regulated by the Contractors' State License Board, which has jurisdiction to investigate complaints filed within four years of a patent act or omission, or within 10 years for a latent act or omission pertaining to structural defects. Questions may be referred to the Registrar, CSLB, P.O. Box 26000, Sacramento, CA 95826 (www.cslb.ca.gov; 800-321-CSLB).

13. Disputes

The parties will first try in good faith to resolve any dispute by direct negotiation. If not resolved within 30 days of written notice, either party may request non-binding mediation in Los Angeles County, with the mediator's fee shared equally. If mediation does not resolve it, either party may pursue its remedies in the Superior Court of California, County of Los Angeles, or by binding arbitration if both parties agree in writing. AR Pro may record and enforce a mechanics lien at any time. The prevailing party in any action or arbitration to enforce the contract is entitled to reasonable attorney's fees and costs. California law governs.

14. Termination

Either party may terminate by written notice if the other materially breaches and fails to cure within 7 days after written notice (5 days for non-payment). The Owner may terminate for convenience on written notice by paying for Work performed through termination, materials ordered or fabricated (including restocking fees), approved change orders and reasonable demobilization costs. On any termination, AR Pro will leave the work area safe, and the deposit is applied to amounts owed.

15. General

The signed contract, the incorporated quote and signed change orders are the entire agreement and may be amended only in a writing signed by both parties. If a provision is unenforceable, the rest remains in effect. Neither party may assign the contract without the other's written consent, except that AR Pro may use licensed subcontractors. Notices must be in writing to the addresses in the contract. Contact. Send signed contracts and any cancellation notice to tony@arproretrofitter.com. For all other questions, email sales@arproretrofitter.com or call (323) 833-2743. Electronic signatures and electronically delivered signed copies are binding as originals. The Owner's signer represents that he or she is authorized to bind the Owner and that the Owner owns the premises or has the owner's or landlord's authority to have the Work performed.

Retrofitting

Point-of-sale, 9A / RPR retrofit inspections, certificates and correction work

How these terms fit with your contract. These terms cover AR Pro Retrofitter Inc.'s point-of-sale retrofit services: retrofit inspections, compliance certificates, and retrofit correction work for properties being sold. Correction work at a residence that is over $500 is done only under AR Pro's signed Home Improvement Contract (HIC), and its statutory notices (Right to Cancel, Notice of Cancellation forms, Mechanics Lien Warning, CSLB notice and the others) stay in that signed contract. Everything not covered here follows AR Pro's Terms & Conditions: Residential Plumbing (or Commercial Plumbing, for commercial property). If this page and a signed contract differ, the signed contract controls.

1. What a Retrofit Inspection Covers

A retrofit inspection is a visual check, on the date of the visit, of the point-of-sale items required by California law and the local city or water utility. Depending on the property and city, these include smoke alarms, carbon monoxide alarms, water heater seismic strapping (Health & Safety Code §19211), automatic seismic gas shut-off valves where the city requires them, and water-conserving plumbing fixtures (Civil Code §1101.1 et seq.). The report lists what is compliant and what must be corrected, with a quote for the corrections. It reflects conditions and requirements on the inspection date. It is not a general home inspection.

2. Who Files What

AR Pro does not order, sign or file the City of Los Angeles Residential Property Report (RPR / "9A"). The seller, agent or escrow orders it, and the owner signs it. AR Pro's quote, report and invoice give them the answers for each RPR item. Where a utility certificate is required (for example the LADWP Certificate of Compliance), AR Pro signs it for the work it inspected or completed and sends it to the escrow officer; the owner or escrow files it with the utility within the utility's deadline and before close of escrow.

3. Inspection and Certificate Fees

Inspection and certificate fees are flat-rate and cover the inspection of the primary residence (or the units listed on the quote) during the site visit. They are due before the report is released, unless the seller signs AR Pro's Escrow Billing Addendum. With a signed addendum, inspection and certificate fees may be billed through escrow on the same terms as retrofit work (Section 5), and the report is released without payment first. If the owner or others correct items themselves, a return visit to re-check them, and any materials or labor to correct items that fail again, are billed separately.

4. Retrofit Correction Work

• Quote and contract. Correction work is performed under a written quote and, for residential work over $500, the signed HIC. Any down payment is never more than $1,000 or 10% of the contract price, whichever is less, and AR Pro never requests payment for work not yet performed or materials not yet delivered.
• Changes and concealed conditions. Changes require a written change order signed before the changed work starts. Hidden conditions found during the work are handled by change order.
• Existing components. Older shut-off valves, angle stops, supply lines and fittings may leak or fail when operated or disturbed, even with proper care. AR Pro is not responsible for failure of existing components it did not replace, except to the extent caused by its negligence, and will offer replacement by change order.
• Warranty. Unless the contract states otherwise, these workmanship (labor) warranties apply from completion, on the terms and exclusions in the Residential Plumbing terms: 9A retrofit compliance work, 1 year. Drain and sewer cleaning, including snaking, unclogging, hydro-jetting, chain descaling and root cutting: No warranty. These services clean the pipe but don't repair it, and lines can clog again from what goes down the drain or from conditions we can't see. Client-supplied fixtures and materials: 30 days on AR Pro's connections only (manufacturer warranty only on the items themselves).

Stuck or Lodged Equipment

Applies to: drain and sewer cleaning (snaking/cabling, descaling chain, root cutting and hydro-jetting); sewer camera inspections, including real-estate sewer scope inspections; camera, locator and leak-locating work during diagnostic calls; and trenchless work such as pipe bursting or lining, where offered.

Drain and sewer lines can have hidden conditions we can't see before we start, such as broken, collapsed, offset or deteriorated pipe, roots, heavy scale, foreign objects or improper prior repairs. If our cable, snake, descaling chain, hydro-jet hose, camera or other equipment becomes stuck because of a condition like this, the client is responsible for the cost of any work needed to retrieve it. That can include excavation, opening walls, floors or concrete, cutting or replacing pipe, and restoring the area. It also includes the fair replacement cost of equipment that can't be recovered. Before doing any retrieval work beyond our normal service, we will explain what we found and give you a written estimate or change order to approve. This does not apply if the equipment became stuck because of our negligence.

Inspections. For inspections, including real-estate sewer scopes ordered by an agent, buyer or escrow, the property owner is responsible, and no retrieval work that opens or alters the property will be done without the owner's written approval.

5. Payment Through Escrow

AR Pro may, as a courtesy, send its invoice for inspection and certificate fees and for retrofit correction work to the seller's escrow company. Escrow billing requires a Seller-signed Escrow Billing Addendum. The terms are:

• (a) The seller pays. The property owner/seller is responsible for payment. Billing escrow is only a courtesy. It is never a payment contingency, and the seller owes the invoice whether or not escrow closes.
• (b) Due date. Payment is due at the earliest of (1) close of escrow or (2) 60 days from the invoice date.
• (c) Due immediately if the sale stops. The invoice is due immediately if escrow is cancelled, the listing is withdrawn, the seller stops selling or decides not to sell, or the sale fails to close for any reason.
• (d) No reset. The terms do not reset, extend or roll over if a new escrow is opened. AR Pro will not wait for a later sale or a new escrow file, and the 60 days always runs from the original invoice date.
• (e) Authorization. The seller authorizes the escrow company to pay AR Pro's invoice from the seller's proceeds.
• (f) Past-due balances. Past-due balances accrue interest at 10% per year from the due date until paid. There is no flat late fee. The seller is responsible for reasonable collection costs and attorney's fees as allowed by law and the signed contract. A returned check may be charged the fee allowed by Civil Code §1719.
• (g) Seller signature required. The seller (every record owner, or the trustee or authorized signer for a trust or entity) must sign. A signature by the real estate agent alone is not enough.

6. Other Payment Terms

Invoices not billed through escrow are due within 10 calendar days of the invoice date, or on completion for service and repair work of $750 or less, unless the signed contract states otherwise. As a licensed contractor improving the property, AR Pro reserves its mechanics lien and other rights under California law, and will provide a lien release for work once paid.

7. Contact

Contact. Send signed contracts and any cancellation notice to tony@arproretrofitter.com. For all other questions, email sales@arproretrofitter.com or call (323) 833-2743.

8. Scheduling and Access

The seller or agent will provide access to the property, water heater, gas meter and all units and rooms listed on the quote. A missed appointment or a visit where access is not provided may need to be rescheduled and could delay the report or certificate.

Escrow Billing Addendum

When a home seller wants AR Pro's inspection fees or retrofit work billed through escrow, every record owner of the property (or the trustee or authorized signer for a trust or entity) must sign our Escrow Billing Addendum. A signature by the real estate agent alone is not enough. With a signed Addendum, the inspection report is released without payment first. Payment is due at the earlier of close of escrow or 60 days from the invoice date, and immediately if escrow cancels, the seller stops selling, or the sale fails for any reason. The terms never reset or roll over to a new escrow. Billing escrow is only a courtesy and is never a payment contingency; the seller owes the invoice. Without a signed Addendum, inspection fees are due before the report is released. To request the Addendum, email sales@arproretrofitter.com.